Privacy Policy

Effective Date

This Privacy Policy is effective from the date it is published on the AK SOLARE website and may be updated periodically without prior notice.

Information We Collect

We may collect information that you voluntarily provide when:

• Submitting an enquiry form
• Requesting a solar consultation
• Requesting a quotation
• Contacting us through WhatsApp, phone, or email
• Using our solar calculator or assessment tools

This information may include:

• Full Name
• Mobile Number
• Email Address
• Property Type
• Monthly Electricity Bill Details
• Location Information
• Any information submitted through enquiry forms

How We Use Your Information

AK SOLARE uses collected information to:

• Respond to enquiries and requests
• Provide solar proposals and quotations
• Schedule site assessments and consultations
• Assist with subsidy-related processes
• Improve website performance and user experience
• Provide customer support
• Send service-related communications

Communication Consent

By submitting any form on our website, you consent to AK SOLARE contacting you through phone calls, SMS, WhatsApp, email, or other communication channels regarding your enquiry, consultation request, quotation, installation, or related services.

Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior, improve website functionality, and enhance user experience. Cookies do not provide us access to your personal device or sensitive information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss. However, no internet transmission or storage system can be guaranteed completely secure.

Sharing of Information

AK SOLARE does not sell, rent, or trade your personal information.

Information may be shared only when:

• Required by law or regulatory authorities
• Necessary to provide requested services
• Working with trusted service providers supporting project delivery

Third-Party Services

Our website may use third-party services such as Google Maps, Google Analytics, WhatsApp, Supabase, and other tools to enhance functionality. These services operate under their own privacy policies and terms.

Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your information where legally applicable
• Withdrawal of communication consent

Contact Us